Refund Policy
Last updated: September 15, 2026
This Refund Policy applies to purchases of the ReadyTo App Launch Readiness Kit, a self-serve digital product delivered as an instant digital download after purchase through Lemon Squeezy.
Digital product and final-sale rule
The App Launch Readiness Kit is digital content.
Except for the limited cases described below and any rights required by applicable law, purchases are final once access to the files has begun or the files have been downloaded.
A refund is not provided solely because you changed your mind, no longer need the Kit, or did not use the files after receiving access.
Limited cases we will review
We will review refund or payment-remedy requests involving:
- A duplicate charge
- A transaction reported as unauthorized
- Failure to receive or access the purchased files
- Defective files that cannot reasonably be replaced
- A material difference between the delivered Kit and the published product description
- A refund or other remedy required by applicable law
- A refund or payment decision made by Lemon Squeezy under its terms or payment processes
Technical delivery problems
For a delivery or file-access problem, our first remedy is to restore access or provide a replacement copy when reasonably possible.
If restored access or replacement does not resolve an eligible issue, the request will be reviewed under the limited cases above and any rights required by applicable law.
How to request help
For questions about an order, download, or refund request, email hello@readyto.app and include your order reference, purchase email, and a description of the issue.
Lemon Squeezy and payment disputes
Payments are processed through Lemon Squeezy.
Lemon Squeezy may make refund, dispute, or chargeback decisions under its own terms and applicable payment rules.
Nothing in this policy limits rights that cannot be waived under applicable law.